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YES Services in a Virtual World

Lidia Harding
For parents Programs Success Stories
family virtual class

From the 2020 Spring printed newsletter.

During this overwhelming time, we’re seeing an increase in youth isolation, anxiety, depression, and toxic living situations.

We at YES understand that it’s now more important than ever for children and youth to continue receiving critical mental health and substance use services, psychiatric care, and education and prevention programs. Which is why within a week of having to shut down our physical YES locations, all YES executives, and staff worked tirelessly to implemented virtual access to critical services and programs through TeleHealth technology.

When schedules and routines have been thrown out the window, having consistency in mental health support has been a huge benefit for YES client Leo, 18. Living with only his mom and dad, Leo has felt very isolated during Washington’s stay-at-home order.

“I don’t have a lot of people to talk to, so being able to talk to someone twice a week has definitely helped. My mood would be in an absolutely terrible place otherwise. I would be in a very, very bad way if my therapy got cut off for however long this goes on. Being able to have the option to see a therapist has made all the difference,” said Leo.

Talking through his thoughts, and having his counselor’s support, has been a huge support during this isolating time for Leo.

TeleHealth technology has been an effective way for our organization to not only conduct one-to-one counseling sessions but also continue to provide community-based services through virtual support groups and educational opportunities that help youth build the necessary coping skills to manage through this difficult time.

YES is also continuing to partner with local school districts to provide virtual ZOOM open office hours and virtual Cognitive Behavioral Therapy or CBT groups available to all students at no cost. One 16-year-old student at a local high school has found these services to be particularly helpful and convenient.

“At school, I would only go to someone if I were having a breakdown. But now, it’s more flexible, and I’m not just randomly leaving class, making people wonder where I’m going. It feels easier — the scheduling, the going to them and the leaving them are all easier.”

During this crisis, YES is determined to continue to provide critical programs and services in responsible, creative and flexible ways to serve children, youth, and families, regardless of their ability to pay for services.


Whether you’re a teen, a caring friend, a parent or a concerned adult, you can reach out to YES for help. Contact us to schedule an appointment at 425-747-4937. Now offering virtual Telehealth services.

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