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New Clients

Contact YES to find support for children, youth and families struggling with mental health and substance use challenges.

Get Started

If you are a new client or caregiver looking to get started with Youth Eastside Services, we’re here to help. All new clients begin with an initial assessment* appointment, which allows our team to understand your needs and recommend the most appropriate services.

* Currently, we do not provide neurological assessments, including ADHD or ASD evaluations.

Once the initial assessment is completed, an intake specialist will recommend the most suitable combination of services to meet your needs.

Assessment appointments are available for children and youth from birth to age 22 who live in Bellevue, Kirkland, Redmond, or Sammamish. If you live outside these areas, please contact the King County Referral Line at 2-1-1 for additional resources.

All assessments take place at our YES Bellevue location at Crossroads Park:
999 164th Ave NE, Bellevue, WA 98008
Appointments may take 1–2 hours to complete.

Please note: YES is not able to respond to immediate emergency situations. If you or someone you care about is in crisis, please call 911 or Crisis Connections at 206-461-3222 or 1-866-4-CRISIS.

Schedule an Appointment by Phone

To schedule an assessment or speak with our Open Access team, please call:

425-747-4937

Our team can help determine the next best steps and answer questions about services, eligibility, and scheduling.

Walk-In Assessments

Mondays, 10am – 12pm

First-come, first-served

Walk-in assessments are available on Monday mornings. If we reach capacity during walk-in hours, we encourage incoming clients to schedule an assessment by phone.

Same-day assessments are available in English and Spanish.

If a substance use assessment is needed, an interpreter is required, or the child is under the age of six, please call 425-747-4937 to schedule an assessment.

Payment & Insurance

YES offers a variety of payment options for treatment. We accept most insurance plans, Medicaid, and medical coupons.

For individuals and families without insurance, YES offers a sliding scale fee and financial assistance based on income. Our team can discuss your options when you call to set up an appointment.

No family is turned away because of an inability to pay for services.

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